Establishment: June 25, 2020 Last Revision Date: July 12, 2023
PROTEAN STUDIOS Co., Ltd. (hereinafter referred to as "the Company") clearly establishes a policy regarding the protection of personal information in the course of conducting its business, constructs a personal information protection management system to implement this policy, and strives for the appropriate security of personal information. Below, we provide you with our personal information protection policy.
1. Definition of Personal Information
Our company recognizes that personal information refers to information about a living individual as defined by the laws related to the protection of personal information. This includes, but is not limited to, the individual's name, date of birth, and other specific information that can identify the individual, as well as information represented by codes that embody physical characteristics (such as DNA, voiceprints, and fingerprints) and codes assigned by government ordinances (such as My Number, driver's license number, and passport number).
2. Compliance with Laws and Regulations
Our company will adhere to relevant laws, government-set guidelines, and other standards concerning personal information. We will ensure that all individuals engaged in our business are informed about and adhere to these rules and regulations.
3. Appropriate Use of Personal Information
We will continuously enhance measures to prevent unauthorized access to personal information, as well as the leakage, loss, or damage of personal information. We will also work to improve our security systems for personal information and promptly take corrective actions in case of any such incidents.
4. Security Measures for Personal Information
We will continuously enhance measures to prevent unauthorized access to personal information, as well as the leakage, loss, or damage of personal information. In the event of any such incidents, we will promptly take corrective actions.
5. Cookie Policy
Our company uses cookies to collect certain information for purposes such as analyzing customers' website usage patterns and providing customized services or advertisements to individual customers. This is done in order to enhance the user experience.

■ Information Regarding Information and Communication Terminals and Information Obtained through Cookies
Internet and Other Electronic Network Behavioral Information, Location Information: When customers use membership services or target services, come into contact with advertisements or content related to these services, or have cookies, web beacons, UID, or other technologies (referred to simply as "Cookies, etc." hereinafter) enabled, we automatically acquire information about the personal computer, mobile phone, tablet, and other information and communication terminals used by customers, as well as information obtained through Cookies, etc. We obtain the following types of information from information and communication terminals and Cookies, etc.
  • Information about device identification, such as terminal IDs and mobile advertising identifiers, for identifying information and communication terminals;
  • Operating system information of information and communication terminals, as well as information about internet connectivity;
  • Location information;
  • Referrer information;
  • IP address;
  • Timestamps related to URLs visited and the date and time of visit;
  • Other server log information apart from the above;
  • Information regarding displayed or searched products, services, etc.

■ Regarding the use of Google Analytics
On our website, we use Google Analytics to analyze and understand the usage patterns of our services by customers. The information collected, recorded, and analyzed by Google Analytics does not include any personally identifiable information. Furthermore, this information is managed in accordance with Google's privacy policy.
6. Improvement Measures
We will strive to respond appropriately to changes in the social environment regarding the handling of personal information. Additionally, as needed, we will continuously work on improvements, such as making changes, modifications, or additions to this policy and other related regulations, in order to ensure ongoing enhancement.
7. Handling of Complaints and Consultations
We will promptly and sincerely address any complaints and consultations related to the handling of personal information.
Protean Studios Co., Ltd.
Founder and CEO, Tony Hoang
[Contact Information for Personal Information Protection Policy Inquiries and Complaints/Consultations Regarding Personal Information]
18/165, Cau Giay Street, Dich Vong Ward, Cau Giay District, Hanoi, Vietnam
PROTEAN STUDIOS Co., Ltd. Personal Information Inquiry Contact
TEL:(+84) 9-0687-0349 (business hour: 09:00 ~ 18:00 ICT)