IT Outsourcing

2023/09/19

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Bridge Software Engineers and Their Role in Offshore Projects

Vietnam has become an attractive destination for offshore outsourcing activities in recent years. A bridge software engineer plays an important role in promoting this development. So, what is this job and its role in IT projects? We will explain and give more information in this blog.

I. About Bridge Software Engineer

Bridge Software Engineer stands for BrSE. This work handles the position of a professional IT engineer who will link clients and offshore teams. They act as bridge builders to ensure that two parties understand each other. And facilitate seamless data exchange across various platforms or technologies in the project development process.

Yet, people use this term in the Asian market, especially when collaborating with Japanese companies. Thus, BrSE has to know Japanese and other languages to support people on the team.

What is a Bridge Software Engineer?
What is a Bridge Software Engineer?

Basically, a BrSE is a person who connects clients with the technical department. They receive requests from customers and communicate them to the technical team.

On the other hand, a bridge software engineer typically holds degrees in computer science, software engineering, or a related field. Advanced degrees or certifications in software development, language (Japanese, English, etc.), and maritime engineering will be beneficial for people to become good BrSEs.

Moreover, skill in programming languages like PHP, Java, Node.js, C++, etc. is essential. You need to have some knowledge of software development tools and version control systems. Especially, a strong understanding of data structures and algorithms. These are also barriers for people who want to be a BrSE.

Learned more: What is the role of BrSE in Agile projects?

II. Responsibilities and duties of the Bridge Software Engineer

As bridge software engineers, people in this role have a diverse set of responsibilities and duties. These are pivotal for the proper functioning and safety of bridge systems.

1. Projects supporting

BrSE will support IT teams and clients.
BrSE will support IT teams and clients.

The main responsibility of BrSE is to support offshore projects within the company. In particular, they will deploy some tasks, such as:

  • Study system design ideas, working methods, and projects of Japanese clients.

  • Work directly with clients to clarify requirements, project planning, and progress management.

  • Assist clients in defining requirements and suggesting suitable ideas.

  • Transfer of business and quality requirements and detailed functions from clients to offshoring project groups

  • Ensure that teams can clearly understand clients’ demands and carry them out smoothly.

  • Assist project management on project scope, estimation, and planning.

2. Testing and quality assurance

Besides supporting the project, BrSE also implements testing and quality assurance. They need to

  • Conduct rigorous testing of bridge software.

  • Identifying and debugging issues

  • Ensure project compliance with IT standards.

  • Support UAT in testing and verifying bugs and issues with clients.

III. Roles of BrSE in offshore projects

The mainstream of bridge system engineering is as a communication channel between developing teams and clients. Depending on the size and features of each project, BrSE's work may vary, but generally will include the following basic roles:

1. Transferring the customer’s request to the project team

BrSE is a person who directly works with clients, so they will know the best requirements for the project. And then, their task is to convey it to the development team so that they understand and complete the products. This ensures that the project is in line with the client's vision.

They also play the role of organizing and operating meetings to exchange project issues between clients and programmers. So, this role helps project work align with clients’ targets. It also facilitates a clear understanding of project scope and objectives.

2. Connecting two sides

After getting the client's requests, they will assist both sides in discussing and deploying the project. The goal is to provide technical guidance and support for offshore teams. And helping them to understand the client’s needs and expectations, as well as the project’s standards and best practices. They facilitate communication and collaboration between IT teams, making information flow quickly across different locations, time zones, and cultures.

3. Working as a project manager

Roles of BrSE as a PM
Roles of BrSE as a PM

The bridge system engineer also acts as a PM (project manager) to check work progress as well as report back to clients on the actual situation. They will check product quality before handing it over to customers. BrSE may not be directly involved in coding or testing the product, but they still must understand the entire process to report and handle problems promptly.

4. Problem solving and troubleshooting

BrSE plays a crucial role in resolving issues and troubleshooting between parties. They need to resolve this effectively without affecting offshore project progress. They leverage their technical expertise to identify and resolve difficulties like software integration, communication breakdowns, or other project complexities.

You can also see more tasks for a BrSE via the blog: Workflow Of A BrSE: 4 Steps To Success

V. PROS' Bridge Software Engineer

In the rapidly evolving software and technology landscape, our team serves as a bridge system engineer. We can associate diverse systems, applications, and technologies to forge a cohesive and efficient digital ecosystem for clients. The BrSE team at PROS includes people with good language skills and know-how to work successfully in the Japanese market.

Besides, they have high professional skills that can solve issues and transfer clients' needs to programmers. So, we can take advantage of these strengths to collaborate in the global market.

At PROS, we take immense pride in our BrSE team, a group of highly skilled and dedicated professionals at the forefront of our mission to deliver effective solutions for our clients. Our BrSE team will bring seamless integration and optimization of cutting-edge software solutions, resulting in value for our clients.

In short, we have provided information about the Bridge Software Engineer job along with a few interesting things related to this work. If you want to understand more about projects related to BrSE or the requirements and tasks of a BrSE at the company, you can visit the NEWS on the Protean Studios website for more details.


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