SUPPORT

Last updated: Jul 17, 2026
NEED A HAND?

There's no account to recover and no data to delete — so most problems are fixed by closing and reopening the app. If that doesn't do it, just email us and we'll help.

GET IN TOUCH

Questions, bugs, or ideas — we read everything. We usually reply within a few business days.

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This page covers help for the Out to Lunch iOS app. It's a small, deliberately pointless toy: you tap and swipe to feel a little less overwhelmed, and shared counters show how many times everyone else has done the same.

Frequently asked questions

Do I need an account?

No. There's no sign-up, no login, and no profile. Open it and start tapping.

Is it free? Are there ads?

It's free, and the current version has no ads. If that ever changes, we'll say so up front.

Does it work offline?

Yes. The app runs entirely on your device, so you can tap and swipe with no connection at all. Only the shared counters need internet — offline they simply won't update.

A counter is stuck or not going up.

That's almost always a connection issue. Check your internet, then close and reopen the app. Each activity has its own running total, so a quieter one may simply move more slowly.

There's no sound.

Check that your iPhone isn't in silent mode and the volume is turned up. If another app is holding onto audio, closing that app usually frees it up.

Haptics aren't working.

Haptic feedback needs an iPhone with a Taptic Engine (iPhone 8 or later) and System Haptics switched on in Settings › Sounds & Haptics. iPads have no haptic engine, so there you'll get sound without the buzz.

How do I update the app?

Updates arrive through the App Store like any other app. Turn on automatic updates, or check the Updates tab in the App Store now and then.

How do I delete my data?

There isn't any to delete — we don't collect names, emails, accounts, or location, and nothing about your session is kept once you disconnect. Deleting the app removes everything that came with it.

Troubleshooting

If something looks broken, work through these in order:

  1. Close the app fully from the app switcher, then reopen it.
  2. Check your internet connection.
  3. Restart your iPhone.
  4. Make sure the app is up to date in the App Store.
  5. Still stuck? Email us with the details below.

Reporting a bug or suggesting a feature

Email us and we'll take a look. It helps a lot if you include:

  • Your device and iOS version (e.g. iPhone 15, iOS 18), plus the app version.
  • What you did, and what happened instead.
  • A screenshot or screen recording, if you can grab one.
Note: We can't see your usage, so we genuinely have no logs to check on your behalf — your description is all we have to work from. The more detail, the better.

Privacy

We collect almost nothing about you. The full details are in our Privacy Policy.

Contact

© 2026 Out to Lunch. Made by Protean Studios